Losing access to your WhatsApp account is a modern nightmare. Today, we use the app for far more than casual chatting—it holds our private files, personal conversations, and sensitive daily data. If a hacker takes over your account, your personal information is instantly compromised.
Fortunately, the Delhi Police has shared a crucial recovery tip to help users reclaim their accounts and shut out scammers.
The Secret Code: How to Cut Off Hackers
According to Rajnish Gupta from the Delhi Police’s Cyber Crime Unit (IFSO) and a recent awareness video by Cyber Dost (the Indian Cyber Crime Coordination Centre), a simple USSD code can foil a hacker’s strategy.
Dial ##21# on your phone’s dialer.
Why this works:
Modern hackers frequently use secret call and message forwarding tricks to intercept your SMS or voice verification codes without you ever noticing. Dialing ##21# instantly deactivates all call and message forwarding services on your number. Once you pull the plug on forwarding, future WhatsApp verification codes will come straight to your phone, allowing you to regain control of your account.
Still Locked Out? How to File an Official Meta Grievance
If dialing the code doesn’t solve the problem, you need to escalate the issue directly to Meta’s official grievance mechanism. Follow these steps:
- Visit Meta’s official grievance website.
- Select ‘No’ when asked if you are a law enforcement officer.
- Enter your WhatsApp number, ensuring you include the correct country code.
- Choose ‘Account Hacked’ from the available categories.
- Describe your issue clearly in the complaint box.
- Provide your full name and email address accurately.
- Submit the request and await Meta’s recovery response.
5 Essential Tips to Protect Your WhatsApp
Preventing a hack is always easier than recovering from one. Experts recommend the following security habits:
- Enable Two-Step Verification: Add an extra layer of security by setting up a personal PIN in your account settings.
- Never Share OTPs: Do not give out verification codes or OTPs to anyone, regardless of who they claim to be.
- Check Linked Devices: Regularly audit your WhatsApp settings to ensure no unauthorized Web or Desktop devices are linked to your account.
- Avoid Suspicious Links: Never click on sketchy links sent via text message or chat.
- Keep the App Updated: Only use the official, latest version of WhatsApp, as outdated versions are more vulnerable to security exploits.
With cyber scams on the rise, acting fast the moment something feels fishy is the best way to safeguard both your personal data and your bank balance.
